Question 1

What is AkıllıAsist?

Accepted Answer

An AI assistant that answers your business phone. It talks to callers, answers their questions, books appointments and records every conversation in your panel.

Question 2

Can it talk like a real person?

Accepted Answer

It is not a keypad menu or a recording; it holds a fluent conversation. The caller explains in their own words, the assistant understands and replies. You choose its voice.

Question 3

Does it work 24/7?

Accepted Answer

Yes. It answers at night, on weekends and during holidays. Which hours it offers for appointments follows your own working hours.

Question 4

Can I keep my current phone number?

Accepted Answer

Yes. You can connect your own Netgsm or SIP line. If you do not have one, you can request a number from us.

Question 5

Can it book appointments?

Accepted Answer

Yes. It checks open slots in your calendar, offers them to the caller and creates the booking. The appointment appears in your panel immediately.

Question 6

How does it learn about my business?

Accepted Answer

You enter your services, prices, address and frequently asked questions in the panel. The assistant answers only from what you provided; it does not invent facts.

Question 7

Can I review calls later?

Accepted Answer

Every call keeps its audio, transcript, summary and outcome in your panel. You can also see, step by step, what the assistant did.

Question 8

Can it make outbound calls?

Accepted Answer

Yes. You provide a list of numbers and the assistant calls them one by one. You write what it should say, and it never calls outside your chosen hours.

Question 9

Can I create more than one assistant?

Accepted Answer

Yes, as many as your plan allows. For example one for sales and one for support, each with its own phone number.

Question 10

How long does setup take?

Accepted Answer

The panel has a quick setup wizard: describe your business in a few sentences and it prepares your assistant’s tone, service list and settings. About ten minutes.

Question 11

Can I try it for free?

Accepted Answer

You can apply for a trial account. We review your application and open your account; you can then try your assistant by talking to it in the browser.

Question 12

What happens when my plan minutes run out?

Accepted Answer

Calls stop and you are notified. Your bill never grows without your knowledge. If you want to continue, we can enable extra minutes.

Frequently asked questions

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